When you add your DukeCard to your Apple device, you can tap wherever your physical DukeCard is accepted. Simply hold the top of your device to the reader.  You can have any combination of (1) physical card, (1) DukeCard on your iPhone, and (1) DukeCard on your Apple Watch active at any time.  Your iPhone or Apple Watch must be turned on, but it doesn’t have to be connected to a network. You don’t need to unlock your device or open an app at the reader.  

You may need to update your operating system or change your region before setting up your device. Check out the Apple Wallet User Guide for system requirements, setup instructions, information on using your Mobile DukeCard in Apple Wallet, and Frequently Asked Questions. 

Device results may vary depending on your device and operating system. Contact the DukeCard Office if you have any questions about setting up or using your Mobile DukeCard with Apple Wallet.

Update Your IOS Software

Click on the Settings icon.

Click on General.

Click on Software Update.

Apple Device Screen with Settings Icon
Locate General Icon for Software Update on Apple Device
Update Software Icon on Apple Device

Change Region to the United States

Click on the Settings icon, then General.

Scroll down then click on Language & Region.

Click on Region then change it to United States.

Settings Icon on Apple Device
Locate Language and Region Setting on Apple Device
Set Region to United State on Apple Device

Download App from the App Store

Find and open the App Store.

Search for "Transact eAccounts".

Click on "Get".

Apple App Store Icon on Apple Device
Apple screen new 2
Apple screen new 1

Setup Mobile DukeCard

Scroll through the intro information.

Click on "Get Started".

Type in Duke; select Duke University.

eAccounts Setup Screen on Apple Device

Click "eAccounts Portal"; enter your NET ID and password.

eAccounts Portal on Apple Device

Select the device to which you want to add your card.

Add DukeCard to Apple Wallet on iPhone
eAccounts Setup Screen on Apple Device

Click on the "Add to Apple Wallet" icon.

Add DukeCard to Apple Wallet Setup

Click "Next" then accept the terms on the following screen.

Adding DukeCard to Apple Wallet Setup
Add Duke University portal during eAccounts setup

Read and acknowledge the No Transfer statement.

Non Transfer Statement on Apple Device

Click "Done" to complete the installation process.

Using DukeCard in Apple Wallet

 

How to Use Your Mobile DukeCard

You don't need to open or unlock your device for use. 

iPhone Device with Blank Screen and DukeCard Reader

 

 

 

Tap the top back of your device where the numbers 1 and 2 are on reader.

iPhone Device Showing Chip Location and DukeCard Reader

 

You will see a confirmation message when your tap is accepted.

iPhone Device Screen at DukeCard Card Reader