When you add your DukeCard to your Apple device, you can tap wherever your physical DukeCard is accepted. Simply hold the top of your device to the reader.  You can have any combination of (1) physical card, (1) DukeCard on your iPhone, and (1) DukeCard on your Apple Watch active at any time.  Your iPhone or Apple Watch must be turned on, but it doesn’t have to be connected to a network. You don’t need to unlock your device or open an app at the reader.  

You may need to update your operating system or change your region before setting up your device. Check out the Apple Wallet User Guide for system requirements, setup instructions, information on using your Mobile DukeCard in Apple Wallet, and Frequently Asked Questions. 

Device results may vary depending on your device and operating system. Contact the DukeCard Office if you have any questions about setting up or using your Mobile DukeCard with Apple Wallet.

Update Your IOS Software

Click on the Settings icon.

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Apple Device Screen with Settings Icon

Click on General.

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Locate General Icon for Software Update on Apple Device

Click on Software Update.

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Update Software Icon on Apple Device

Change Region to the United States

Click on the Settings icon, then General.

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Settings Icon on Apple Device

Scroll down then click on Language & Region.

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Locate Language and Region Setting on Apple Device

Click on Region then change it to United States.

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Set Region to United State on Apple Device

Download App from the App Store

Find and open the App Store.

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Apple App Store Icon on Apple Device

Search for "Transact eAccounts." 

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Install Transact eAccounts on Apple Device

Click on "Get."

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Download Transact eAccounts on Apple Device

 

Setup Mobile DukeCard

Scroll through the intro information.

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eAccounts Setup Screen on Apple Device

 

Click "eAccounts Portal"; enter your NET ID and password.

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eAccounts Portal on Apple Device

 

Select the device to which you want to add your card.

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Add DukeCard to Apple Wallet on iPhone

Click on "Get Started."

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eAccounts Setup Screen on Apple Device

 

Click on the "Add to Apple Wallet" icon.

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Add DukeCard to Apple Wallet Setup

 

Click "Next" then accept the terms on the following screen.

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Adding DukeCard to Apple Wallet Setup

Type in Duke; select Duke University.

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Add Duke University portal during eAccounts setup

 

Read and acknowledge the No Transfer statement.

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Non Transfer Statement on Apple Device

 

Click "Done" to complete the installation process.

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Using DukeCard in Apple Wallet

 

How to Use Your Mobile DukeCard

You don't need to open or unlock your device for use. 

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iPhone Device with Blank Screen and DukeCard Reader

 

 

 

Tap the top back of your device where the numbers 1 and 2 are on reader.

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iPhone Device Showing Chip Location and DukeCard Reader

 

You will see a confirmation message when your tap is accepted.

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iPhone Device Screen at DukeCard Card Reader