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UNIVERSITY OFFICE
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411 Chapel Drive Durham, NC 27708 (located on West Campus in Perkins Library at The Link)

  • Phone: (919) 684-5800
  • Email: dukecard@duke.edu
  • Office Hours: 9AM to 5PM, Monday through Friday 

 

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DukeCard Service Center
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Duke Clinics Building, Red Zone (by the Medical Center Bookstore and with the Parking Office)

  • Phone: (919) 684-2273
  • Email: dukecard@duke.edu
  • Office Hours: 9AM to 5PM, Monday through Friday

Submit a Help Ticket

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Request help from DukeCard staff.

  1. Report an Urgent Problem or Issue (urgent)
  2. Unlock My Door for a Scheduled Event
  3. Add or Remove an Individual's Building Access
  4. Report a Vending Problem
  5. Report a Housing Wireless Lock Issue (students only)

* For Access Coordinators only

You can also report a problem via email to dukecard@duke.edu or by phone at (919) 684-5800.

Help Articles

Find answers to common setup questions with step-by-step instructions and frequently asked questions.

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IT Service Status

Before requesting help, check the IT Service Status page for outages and scheduled maintenance.

IT Service Status