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UNIVERSITY OFFICE
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411 Chapel Drive Durham, NC 27708 (located on West Campus in Perkins Library at The Link)
- Phone: (919) 684-5800
- Email: dukecard@duke.edu
- Office Hours: 9AM to 5PM, Monday through Friday
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DukeCard Service Center
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Duke Clinics Building, Red Zone (by the Medical Center Bookstore and with the Parking Office)
- Phone: (919) 684-2273
- Email: dukecard@duke.edu
- Office Hours: 9AM to 5PM, Monday through Friday
Submit a Help Ticket
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Request help from DukeCard staff.
- Report an Urgent Problem or Issue (urgent)
- Download Door Schedule (urgent) *
- Unlock My Door for a Scheduled Event
- Add or Remove an Individual's Building Access
- Report a Vending Problem
- Report a Housing Wireless Lock Issue (students only)
* For Access Coordinators only
You can also report a problem via email to dukecard@duke.edu or by phone at (919) 684-5800.
Help Articles
Find answers to common setup questions with step-by-step instructions and frequently asked questions.
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