Need Help?
Complete the request form below that is appropriate to your need. Request forms automatically generate a ServiceNow ticket. Service Now tickets are reviewed by DukeCard staff during business hours.
- Report an Urgent Problem or Issue
- Lock or Unlock a Door for a Scheduled Event
- Change My Building's Door Schedule
- Report a Vending or Laundry Reader Problem
- Report a Housing Wireless Lock Issue (students only)
You can also report a problem via email to dukecard@duke.edu or by clicking the Report a Problem link above.