Need Help?

Complete the request form below that is appropriate to your need. Request forms automatically generate a ServiceNow ticket. Service Now tickets are reviewed by DukeCard staff during business hours.

  1. Report an Urgent Problem or Issue
  2. Lock or Unlock a Door for a Scheduled Event
  3. Change My Building's Door Schedule
  4. Report a Vending or Laundry Reader Problem 

You can also report a problem via email to dukecard.duke.edu or by clicking the Report a Problem link above.